Troubleshooting
Server without internet access
Run Revisionary behind a firewall.
The plugin calls https://getrevisionary.com on port 443 when Strapi starts, then every 12 hours. Its last answer is kept 72 hours, so a short outage never interrupts your site, and if the service stays unreachable longer, Revisionary keeps recording and shows a banner.
- Allow outbound HTTPS to that host, or
- On Enterprise, use an offline license file instead of a key. It is signed, bound to your production domains, and needs no network call:
REVISIONARY_LICENSE_FILE=revisionary-license.jsonWas this page helpful?
Updated 1 November 2026